How to Contact USERRA for Military Employment Rights Support

by | Military Rights | 1 comment

Navigating the complexities of the Uniformed Services Employment and Reemployment Rights Act (USERRA) can be daunting, especially when you need to contact the right people for assistance. Whether you’re a service member seeking reemployment or an employer trying to comply with the law, knowing who to reach out to is crucial.

In this article, you’ll discover the essential contacts and resources to help you understand and utilize your USERRA rights effectively. From government agencies to legal advisors, having the right information at your fingertips can make all the difference.

Overview of USERRA


The Uniformed Services Employment and Reemployment Rights Act (USERRA) is a federal law enacted in 1994. It protects the employment and reemployment rights of military service members. The law aims to ensure service members can return to their civilian jobs after completing military duties. USERRA applies to all U.S. employers, including federal, state, local governments, and private employers.

Key Principles Behind USERRA

USERRA is based on several key principles ensuring non-discrimination and prompt reemployment for service members. Employers must not discriminate against employees or applicants based on their military service. Reemployment rights include reinstating employees to the position they would have attained if their employment had not been interrupted by military service. Additionally, employers must offer training or retraining to help returning employees update their skills.

Key elements of USERRA include:

  • Non-Discrimination: Employers can’t deny employment, reemployment, retention, promotion, or any other benefit of employment because of military service.
  • Prompt Reemployment: Service members must be promptly reemployed in the job they would have attained with reasonable certainty if not for their military service.
  • Health Insurance Protection: Service members and their dependents can elect to continue health insurance coverage during military service for up to 24 months.
  • Pension Plan Benefits: Military service is treated as continuous employment for pension purposes, ensuring that returning employees receive pension benefits as if they had never left.

USERRA clarifies and strengthens the rights of service members, helps ensure fair treatment upon their return to civilian employment, and provides protections that support their service commitments. Detailed guidelines and assistance can be obtained from the U.S. Department of Labor’s Veterans’ Employment and Training Service (VETS).

Importance of USERRa Contact Information

Having accurate USERRA contact information is crucial for service members needing assistance. Whether you’re clarifying your rights or addressing issues, knowing who to contact ensures you get the help you need. Efficient communication with USERRA representatives can resolve problems quickly, protecting your employment and reemployment rights.

When to Use USERRA Contacts

You’ll need to use USERRA contacts if you face employment discrimination due to your military service. If you’re not promptly reemployed after returning from duty, contacting USERRA representatives helps enforce your rights. For questions about health insurance or pension benefits during your military service, reaching out can provide necessary guidance. If you’re unsure about your USERRA rights, consulting the appropriate contacts clarifies your entitlements.

How to Find Relevant USERRA Contact Information

To find relevant USERRA contact information, visit the U.S. Department of Labor’s VETS website. The site offers a directory of local and regional contacts specialized in USERRA. You can also call the VETS toll-free helpline for direct assistance. Military bases and veterans’ organizations often provide USERRA contact information, ensuring you know where to turn for help. Utilizing these resources guarantees access to informed support on your employment rights.

Challenges Veterans Face Without USERRA Information

Case Studies and Real-Life Situations

Veterans encounter significant obstacles without proper USERRA information. Service members returning from deployment often face reemployment issues. For example, some veterans struggle with delayed reemployment or even termination upon return. In one case, a National Guard reservist returning from active duty found his civilian job filled and his position terminated. He lacked USERRA awareness, leading to unemployment and financial distress.

Other veterans face health insurance lapses during active duty periods. A veteran, unaware of USERRA-based health insurance protections, paid out-of-pocket for medical expenses. This undue financial burden could’ve been avoided if he’d known his rights under USERRA.

Legal Implications

Lack of USERRA knowledge also brings legal implications. Veterans unaware of their rights often don’t challenge discriminatory practices. Employers may unknowingly violate USERRA provisions by demoting or not promoting reservists. One such instance involved a reservist who, due not knowing USERRA, didn’t contest his demotion after returning from duty, leading to career stagnation.

Legal protections under USERRA extend to pensions too. Some veterans find their pension contributions disrupted due to misinformation. If a veteran, unaware of their rights, fails to address this, they may lose significant retirement benefits. Engaging USERRA representatives promptly can mitigate these legal and financial repercussions.

Veterans informed about USERRA can better navigate reemployment challenges, health insurance issues, and legal complexities, ensuring smoother transitions back to civilian life.

Resources and Support Under USERRA

Governmental Help

The U.S. Department of Labor’s Veterans’ Employment and Training Service (VETS) provides critical support under USERRA by ensuring service members understand their rights. You can access VETS for information on discrimination protection, reemployment rights, and health insurance coverage. The Department of Justice (DOJ) also plays a pivotal role. If your case involves federal employers, the DOJ can provide legal assistance. The Office of Special Counsel (OSC) offers help for federal employees claiming USERRA violations. For detailed guidance, visit the USERRA advisor on the Department of Labor’s website.

Non-Governmental Organizations and Resources

Several non-governmental organizations (NGOs) assist service members with USERRA-related issues. The Employer Support of the Guard and Reserve (ESGR) provides mediation services between you and your employer to resolve disputes. The American Legion offers legal support and advice on using USERRA benefits effectively. Other valuable resources include the Military Officers Association of America (MOAA), which advocates for your reemployment rights, and the National Veterans Legal Services Program (NVLSP), which offers legal representation. These NGOs collectively ensure you receive comprehensive support and reliable information.


Understanding your rights under USERRA is essential for safeguarding your employment and benefits while serving in the military. Leveraging the support from VETS DOJ OSC and various NGOs ensures you have the resources to navigate any challenges effectively. By staying informed and proactive you’ll be better equipped to protect your career and secure the benefits you’ve earned through your service. Remember you’re not alone; numerous organizations are dedicated to helping you uphold your rights and achieve a seamless transition between your military and civilian roles.


post page form.


Next Steps: Sync an Email Add-On

To get the most out of your form, we suggest that you sync this form with an email add-on. To learn more about your email add-on options, visit the following page ( Important: Delete this tip before you publish the form.
This field is for validation purposes and should be left unchanged.